Privacy Policy
1. Introduction
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.dayoosmart.com (the “Site”).
2. What information do we collect and how is it collected?
2.1 Information provided by you
We collect information that you provide to us via use of our Services as well as through any other means used to contact us.The kinds of Personal Information we collect include your contact information such as your name, email address, address and phone or mobile number.We reserve the right to maintain, store and use any information or data where we reasonably believe that such action is required to comply with any legal or regulatory obligations, to prevent criminal or other unlawful activity whether immediate or in the future, or where we have a legitimate business reason to do so, including collection of amounts owed, resolving disputes, enforcing our terms or for record keeping integrity.You expressly consent to the use of your Personal Information for the provision of Services in accordance with our terms.
2.2 Automatically collected Personal Information
We automatically record information from your device and its software when you access our Services, including your IP address, operating system, web browser and device type, internet service provider, mobile phone carrier, platform type, the Website from which you came and the Website to which you are going when you leave our Services, the pages you visit and features you use on our Website, date and time stamp and cookies that may uniquely identify your browser or account.When accessing our Services using a mobile device, we may also receive and collect identification numbers associated with your device, mobile carrier, device type and manufacturer, and, if enabled, geographical location data (including GPS). Please note that some of the information we collect, for example an IP address, can sometimes be used to approximate a device's location.
2.3 Personal Information collected via cookies
Our Services may use small pieces of data called cookies to identify a user who engages with our Services and to compile records of a user’s history of engaging with our Services. Cookies are stored by a users’ browser while the user browses a Website. Cookies do not usually contain information that personally identifies a person, but each time the user visits the Website, the browser sends the cookie data back to the server to notify the system of the user's previous activity. If you wish to disable cookies, you may do so through your browser settings, however please be aware that if you choose to do this, some functionality of our Website will not be available to you.We sometimes share some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
2.4 Google Analytics
Dayoosmart uses Google Analytics, which allows us to anonymously track the use of our Services by recording the number of users who have visited, the number of pages viewed, navigation patterns, what systems users have and the date and time of visits through cookies. This information is collected for statistical purposes only and cannot be used to identify you. Dayoosmart may use a range of services and functions offered by Google Analytics, including but not limited to Google Optimize, Remarketing, Google Display Network Impression Reporting, Double Click Campaign Manager Integration, and Google Analytics Demographics and Interest Reporting. Dayoosmart also uses Google Analytics to partner with third parties and advertise online. Our third-party partner may use technologies such as cookies and third party Tracking Technologies to gather information about your activities on our Website and other sites in order to provide you advertising based on your browsing activities and interests.
3. For what purposes do we collect and use Personal Information?
We collect your Personal Information as outlined in this Privacy Policy for the purposes described below:
for provision of the Services;
facilitate payment and processing via third party gateways and alternative payment methods (such as Paypal);
for sending marketing communications to you, including notifying you of promotional or advertising offers, contests and rewards, upcoming events and other news about products and services offered by us and use of our Services;
4. How do we store and protect your information?
4.1 Storage of Personal Information
We take reasonable steps to protect your Personal Information in accordance with this Privacy Policy. The Personal Information we collect from you is transferred and stored electronically via a secured SSL connection, in secured, password-protected servers. You agree and consent to Dayoosmart storing your Personal Information on such servers.
4.2 Who can access your Personal Information?
Your Personal Information is accessible to our employees, contractors and our third-party service providers such as our Website host and technical support providers. We may also store your Personal Information in password-protected email databases for the purpose of sending out communications and marketing emails in accordance with this Privacy Policy.Please note that no method of electronic transmission or storage is 100% secure and we cannot guarantee the absolute security of your Personal Information. Transmission of Personal Information over the Internet is at your own risk and you should only enter, or instruct the entering of, Personal Information to the Services within a secure environment. It is your responsibility to ensure that you keep your Personal Information safe, including keeping your software up to date to prevent security breaches.We reserve the right to maintain and store any information or data.We destroy or de-identify your Personal Information after 2 years where it is no longer needed for the purposes outlined in this Policy. However, we may also be required to keep some of your personal information for specified periods of time, for example under certain laws relating to corporations, money laundering, and financial reporting legislation.
5. Third party Websites and social media
Our Services may, from time to time, contain links to and from Websites which are owned or operated by other parties or use services of third parties, including Google and Facebook. You acknowledge and agree that Dayoosmart has no control over, and shall not be liable for, the privacy practices or content of these third party Websites and Dayoosmart does not make any representation about the privacy practices of, any third-party Websites, whether or not linked from or transferred from our Services. You are responsible for checking the Privacy Policy of any such Websites and applications so that you can be informed of how they will handle Personal Information.We run pages on a number of social media platforms, including Facebook, Instagram, Pinterest and Google Plus (Social Media Platforms). By accessing, interacting with and using our social media pages, you agree to the terms and Privacy Policy of those Social Media Platforms. You acknowledge and agree that these Social Media Platforms may collect your information and that the privacy practices of those Social Media Platforms are not controlled by us and that we hold no responsibility for such privacy practices.Social Media Platforms also allow public access to your public social media profile, which may include your username, age range, country/language, list of friends or other information that you make publicly available and you understand that such information may therefore be accessible by us if you interact with its social media pages.We may from time to time, have access to statistics regarding the number of views, navigation patterns, posts that you like, comment on or share and any user interactions with our social media pages and may use such information for the purpose of its marketing and promotion strategies.
6. How can you access or update your Personal Information?
At any time, you may request access to Personal Information we hold about you. We take reasonable steps to keep your Personal Information accurate, complete and up-to-date. If, at any time, you discover that information held about you is incorrect, you may contact us to have the information deleted or corrected.Dayoosmart will process your request as soon as reasonably practicable, provided we are not otherwise prevented from doing so on legal grounds. If we are unable to meet your request, we will let you know why.
7. How can you make a complaint about our privacy practices?
You may submit a written complaint about how we handle your Personal Information to our Privacy Officer via the details below. If you are not satisfied with our handling of your complaint or we have not replied to you within a reasonable period of time, then you are entitled to make a complaint to the Office of the USA Information Commissioner or, if you are in the EU, a data protection authority or supervisory authority.
8. Consent and right to withdraw consent
By clicking accept to this Privacy Policy or otherwise notifying us of your acceptance of this Privacy Policy, you agree that you are providing express, freely given consent to us processing your Personal Information for the purposes outlined above and that we may lawfully process your Personal Information on the basis of this consent.
8.1 Legal Basis
Our legal bases for collecting and processing your Personal Information for the purposes listed above may be:
your express consent;
for our legitimate interests in providing information about the Services to you or providing the Services to you.
8.2 Your rights
We have summarized your rights under the General Data Protection Regulation (EU GDPR), but please note that not all of the details of your rights have been included in these summaries. Please ensure to read the relevant laws and guidelines for a full explanation of these rights. You may exercise these rights by contacting us to notify us of the rectification or provide information to complete your Personal Information.
(a) Right of access
You have a right to obtain confirmation as to whether or not your Personal Information is being processed and, if so, you may request access to that Personal Information and further information including the purposes of the processing, the categories of Personal Information concerned and the recipients of the Personal Information. The first copy of such information will be provided free of charge, but additional copies may be subject to a reasonable fee.
(b) Right of rectification
You have the right to obtain the rectification of inaccurate Personal Information concerning you and you have the right to have incomplete Personal Information completed.
(c) Right to erasure
You have the right to obtain the erasure of your Personal Information without undue delay if:
the Personal Information is no longer necessary in relation to the purposes for which they were collected or otherwise processed;
you withdraw consent to consent-based processing;
you object to the processing under certain rules of the General Data Protection Regulation (EU GDPR);
the Personal Information has been unlawfully processed.
(d) Right to object
You have the right to object to our processing of your Personal Information for direct marketing purposes. If you make such an objection, we will cease to process your Personal Information for this purpose.
9. Contact US
Email: pr@dayoosmart.com