FAQs

Dayoo has more than 20 years of experience in electronics development and manufacturing. Encouraged by our core value of creativity, the startup team has built the Dayoo brand in 2021 and launched the world’s first True CORDLESS Steam Cleaner to start the Dayoo journey. Dayoo sticks to the design philosophy of “Easy & Delicacy”, integrates the experience of sophisticated electronics into the home cleaning appliances, and strive to provide more thorough and convenient whole-house cleaning solutions for global families.

Shop for the items you want and add it to your shopping cart. When you have finished, you can proceed to your shopping cart and check out. Check and ensure that all information is correct before confirming your purchases and payment.

Please contact online customer service, or email customer service at info@dayoosmart.net

We offer a 1-year warranty for the steam cleaner and the attachments. If you change your mind about the Dayoo and would like a refund after receiving the package, you can ask for a 7-day return within 7 days upon receipt, and we will issue the refund. Please note that the backers would have to be required to pay for return shipping in this case. For more information, please contact us at info@dayoosmart.net

We are an online store only, so we do not have a physical store and orders are dispatched to your desired delivery address from our warehouse. To place an order, you simply need to navigate to the item you would like to purchase on our online store. Once you have found the item (or items) that you wish to purchase, you will need to click the 'Add to Cart' button to add the item/s to your cart. Once you have added all the items you wish to purchase to your shopping cart, you will need to select 'Checkout' in your shopping cart, which will redirect you to our secure checkout process in order for you to fill in your delivery details and complete your payment.

We have prepared the following tips for you:1.Keep the nozzle closer (within 3cm) to the dish to be cleaned.2.Lean the dishes, move the nozzle from top to bottom when cleaning.3.For heavy dirt and grease, it is suggested to flush quickly by tab water before and after steam cleaning.4.Wipe the cleaned dishes with dry cloth or tissues.5.Use with substitute heads for efficient clean.6.Keep regular maintenance to get best cleaning effect.